Skip to the content

Agidea Umbraco Support

Umbraco support

Specialist Umbraco support and maintenance.

Our dedicated, Manchester-based, support team of certified developers are here to answer all your Umbraco questions.

Agidea support packages


Essentials

Support for small businesses and organisations

  • 1 User

  • Service Level Agreement
  • Dedicated account manager
  • Uptime monitoring and error alerts
  • 10% discount on development
  • Daily backups
  • Active security threat monitoring
  • Critical security patches
  • Upgrades
  • Active performance monitoring
  • Disaster recovery plan
  • 5 tickets per month included
  • 24 hour response time
  • Portal support
  • Out of hours support options
  • DevOps

From

£500

Per month

Business

Support for medium to large businesses and organisations

  • 3 User

  • Service Level Agreement
  • Dedicated account manager
  • Uptime monitoring and error alerts
  • 15% discount on development
  • Daily backups
  • Active security threat monitoring
  • Critical security patches
  • Upgrades
  • Active performance monitoring
  • Disaster recovery plan
  • 10 tickets per month included
  • 4 hour response time
  • Portal + Live support
  • Out of hours support options
  • DevOps

From

£1,000

Per month

Enterprise

Support for large and global businesses and organisations

  • 5 Users

  • Service Level Agreement
  • Dedicated account manager
  • Uptime monitoring and error alerts
  • 20% discount on development
  • Daily backups
  • Active security threat monitoring
  • Critical security patches
  • Upgrades
  • Active performance monitoring
  • Disaster recovery plan
  • 10 tickets per month included
  • 1 hour response time
  • Portal + Live support
  • Out of hours support options
  • DevOps

From

£2,500

Per month

Umbraco Certified Partner

As an Umbraco Certified Partner Agidea is committed to Umbraco’s success as an open source project and we have direct communication with the Umbraco HQ team in Denmark. This ensures our projects receive the highest levels of support we can offer and allows us to deliver business critical solutions to the highest technical standards. We have an exciting portfolio of projects and have delivered dozens of Umbraco websites for a range of fantastic clients.

Some of our Umbraco customers:

Agidea operates and is seen as a strategic partner to Amey, rather than just a supplier. The team's breadth of knowledge and ability to respond to constantly evolving business priorities has enabled us to be continually agile in response to our customers

Phil Atkin, Senior Digital Communications Manager, Amey

Agidea has transformed the way we present ourselves via our website.

Sheila Edwards, Chief Executive at British Thoracic Society

I’m impressed with how easy it is to update content using the Umbraco Content Management System, any new items appear published at the click of a button!

Angela Hall, Library Service Manager, Royal Liverpool & Broadgreen University Hospital Trust

Talk to a technology expert

We're based in Manchester, we have clients all over the UK and we support global operations. We'd be very happy to discuss your project, either face-to-face over coffee or a beer, on the telephone, or via video conference.